The Royal Commission into Aged Care Quality and Safety wants to hear from the Australian community about their experiences of and ideas about aged care. In addition to submissions and hearings, the Commission will undertake a series of community forums, roundtable meetings with experts, and site visits during the course of its inquiry into aged care delivery in Australia.

Community forums

Forums will be held in a number of locations around the country. They will be an opportunity for members of the public to hear about the work of the Commission and to offer their ideas on the challenges and strengths of, and the opportunities to improve, aged care.

Community forums will be held in a range of metropolitan and regional locations and will be publicised through the website, Commission mailing list and local media.  Members of the public will be invited to register their intention to attend.

At each forum a limited number of people will be able to give a brief statement. People will be invited to indicate their interest in doing so during the registration process. Guidelines will be provided to all registered speakers. There will also be a chance to give written feedback to the Commission and to talk to Commission staff.

Please follow the link to our community forums for details of upcoming events.

Service provider visits

Service provider visits will enable the Commission to see a range of diverse care settings and services provided to older Australians. Visits are intended to provide a broad context for the variety of ways in which services are delivered. Visits are not in the nature of an inspection and will not contribute to any finding about any specific facility. For more details go to the service provider visits page.  


The roundtables will provide an opportunity for the Commission to hear expert views about specific issues within its terms of reference. Attendance at the roundtables will be by invitation.

Further information

The Commission will provide regular updates on its engagement activities on this page. To stay up to date on the work of the Commission please sign up to our mailing list.

If you would like to know more call the Commission on 1800 960 711 (8:00am-6:30pm ACDT, Monday-Friday except on public holidays. Interpreter service available) or email us on ACRCenquiries@royalcommission.gov.au.

Information about making a submission to the Royal Commission is on the submissions page.