Tab 001 - NOL.0001.0001.0042 - Email regarding draft agenda and discussion for meeting with Minister Wyatt and Noleen Hausler
Tab 002 - NOL.0001.0001.0051 - Email from Noleen Hausler to Rachael Musico regarding staffing levels and clinical care
Tab 003 - NOL.0001.0001.0061 - Email from Noleen Hausler to Rachael Musico regarding clinical and personal care
Tab 004 - NOL.0001.0001.0067 - Email from Noleen Hausler to Rachael Musico regarding incontinence management and positioning of slings
Tab 005 - NOL.0001.0001.0070 - Email from Noleen Hausler to Rachael Musico regarding continence management
Tab 006 - NOL.0001.0001.0077 - Meeting minutes of meeting with Rachael Musico, Diane Jones and Noleen Hausler
Tab 007 - NOL.0001.0001.0084 - Meeting notes following up on issues arising from last meeting and discussing new matters
Tab 010 - NOL.0001.0001.0166 - Email from Noleen Hausler requesting facility to conduct support group for residents
Tab 014 - NOL.0001.0001.0241 - Photos of Clarence Hausler assembled by Noleen Hausler for Minister Wyatt
Tab 015 - NOL.0001.0001.0244 - Compilation of documents relating to Clarence Hausler's ankle wound assembled by Noleen Hausler
Tab 017 - NOL.0001.0001.0298 - Report from the Aged Care Complaints Commission regarding Clarence Hausler
Tab 019 - NOL.0001.0001.0329 - Noleen Hausler's record of SACAT guardianship hearing on 21 March 2016
Tab 023 - NOL.0001.0001.0345 - Chronology of care provided to Clarence Hausler prepared by Noleen Hausler
Tab 024 - NOL.0001.0001.0395 - Personal notes of Noleen Hausler recording psychological support from various people
Tab 025 - NOL.0001.0001.0403 - Photos of Clarence Hausler assembled by Noleen Hausler on 4 November 2015 and 5 February 2016
Tab 035 - NOL.0001.0003.0012 - Record of apologies from Japara and MRCF Management post criminal assault 9 September 2015
Tab 036 - NOL.0001.0003.0017 - Notes from meeting between Noleen Hausler and Rachael Musico dated 8 September 2015
Tab 037 - NOL.0001.0003.0024 - Aged Care Complaints Commissioner report comprising initial complaint, final report and response to report
Tab 039 - JAH.0001.0003.2494 - Letter from Noleen Hausler to Rachael Musico complaining of rough conduct by agency nurse
Tab 040 - JAH.0001.0003.2496 - Letter from Kim Keevers responding to Noleen Hausler's written complaint regarding rough conduct by agency nurse
Tab 041 - JAH.0001.0003.2500 - Email from Julie Reed to Kim Keevers regarding complaint of rough conduct
Tab 045 - JAH.0001.0003.2534 - Email from Chris Price to Ashley Van Winkel acknowledging update from assault incident on 10 September 2015
Tab 047 - JAH.0001.0003.2640 - Email from Ashley Van Winkel to Julie Reed, Kathryn Davies, Chris Price and Andrew Sudholz forwarding Noleen Hausler's reply to MCRF response to assault incident
Tab 056 - JAH.0001.0003.5338 - Email from Julie Reed to Diane Jones and Rachael Musico regarding meeting with Noleen Hausler on 3 November 2015
Tab 057 - JAH.0001.0003.5385 - Email from Noleen Hausler to Julie Reed in relation to camera in Clarence Hausler's room
Tab 058 - JAH.0001.0003.5396 - Email from Julie Reed to Rachael Musico acknowledging court case and arrangements with Noleen Hausler
Tab 059 - JAH.0001.0003.5429 - Email from Julie Reed to Rachael Musico and Diane Jones requesting that they inform Noleen Hausler that Japara could assist her in moving Clarence Hausler to another facility
Tab 060 - JAH.0001.0003.5589 - Email from Julie Reed to Steve Aivaliotis and Diane Jones with background for meeting with Noleen Hausler on 1 December 2015, attaching documents
Tab 062 - JAH.0001.0003.5631 - Email from Rachael Musico to Noleen Hausler in relation to request about Clarence Hausler
Tab 064 - JAH.0001.0003.5650 - Email from Diane Jones to Julie Reed and Rachael Musico attaching meeting notes
Tab 066 - JAH.0001.0003.5656 - Email from Julie Reed to Diane Jones and Rachael Musico in relation to camera
Tab 068 - JAH.0001.0003.5670 - Email from Rachael Musico to Diane Jones regarding progress note on Clarence Hausler and sling lifter transfers
Tab 069 - JAH.0001.0003.5775 - Email from Rachael Musico to Julie Reed and Diane Jones in relation to reported assault on Clarence Hausler
Tab 071 - JAH.0001.0003.5817 - Email from Julie Reed to Steve Aivaliotis, Rachael Musico and Diane Jones regarding letter to Noleen Hausler
Tab 080 - JAH.0001.0003.6717 - Email from Julie Reed to Rachael Musico responding to issues raised by Noleen Hausler
Tab 081 - JAH.0001.0003.6909 - Email from Julie Reed and Ashley van Winkel regarding Noleen Hausler and documenting interactions
Tab 082 - JAH.0001.0003.7048 - Email from Julie Reed to Nightingale Communications regarding Noleen Hausler's inroom surveillance, online petition and other complaints
Tab 083 - JAH.0001.0004.2889 - Letter from SACAT notifying MRCF of Guardianship hearing in relation to Clarence Hausler
Tab 084 - JAH.0001.0004.2893 - Email from Julie Reed to Steve Aivaliotis forwarding Noleen Hausler's request for a support group for residents
Tab 085 - JAH.0001.0004.2962 - Email from Rachael Musico to Diane Jones in relation to Noleen Hausler's podiatry complaint
Tab 087 - JAH.0001.0004.3218 - Email from Diane Jones to Julie Reed attaching material in relation to Noleen Hausler's care for Clarence Hausler
Tab 088 - JAH.0001.0004.3219 - Various documents relating to personal care provided by Noleen Hausler to Clarence Hausler, including progress notes and meeting notes.
Tab 089 - JAH.0001.0004.3225 - Total care progress notes relating to podiatry care given to Clarence Hausler
Tab 090 - JAH.0001.0004.3227 - Summary of attached documents in relation to SACAT Guardianship hearing prepared by Diane Jones
Tab 091 - JAH.0001.0004.3240 - Email from Julie Reed to Diane Jones regarding summary of attached documents prepared for SACAT Guardianship hearing
Tab 092 - JAH.0001.0004.3365 - Email from Rachael Musico to Julie Reed and Diane Jones attaching with report from SACAT re Clarence Hausler
Tab 097 - JAH.0001.0004.4234 - Email to Rachael Musico in relation to ankle support for Clarence Hausler
Tab 098 - JAH.0001.0004.4563 - Email from Julie Reed to Andrew Sudholz and Chris Price attaching letter sent to the Aged Care Complaints Commissioner
Tab 100 - JAH.0001.0004.4783 - Email from Julie Reed to Bruce Paterson, Andrew Sudholz, Chris Price, Jerome Jordan and Ashley van Winkel in relation to review outcome from the Aged Care Complaints Commissioner
Tab 104 - JAH.0001.0005.3475 - Email from Julie Reed to Sabine Phillips, Chris Price, Andrew Sudholz, Jerome Jordan, Ashley van Winkel and Bruce Paterson attached with staff statements and petition
Tab 108 - JAH.0001.0005.3758 - Email from Julie Reed to Steve Aivaliotis regarding meeting availability on 24 August 2016
Tab 110 - JAH.0001.0005.3796 - Email from Julie Reed including attachment summarising of events in relation to Clarence Hausler and Noleen Hausler
Tab 112 - JAH.0001.0005.3824 - Email from Julie Reed including updated attachment summarising of events in relation to Clarence Hausler and Noleen Hausler
Tab 113 - JAH.0001.0005.3825 - Updated summary of events in relation to Clarence Hausler and Noleen Hausler
Tab 114 - JAH.0001.0005.4638 - Email containing meeting minutes from Residents and Representatives Meeting on 24 August 2016 with attachment
Tab 117 - JAH.0001.0005.5096 - Aged Care Complaints Commissioner request for additional information and documentation regarding Clarence Hausler
Tab 118 - JAH.0001.0005.5148 - Email from Julie Reed to Kim Keevers discussing addressing the Aged Care Complaints Commissioner request for additional information
Tab 119 - JAH.0001.0005.5151 - Aged Care Complaints Commissioner request for additional information and documentation regarding Clarence Hausler
Tab 120 - JAH.0001.0005.5160 - Email discussing Aged Care Complaints Commissioner request for additional information
Tab 121 - JAH.0001.0005.5161 - Aged Care Complaints Commissioner request for additional information and documentation regarding Clarence Hausler
Tab 122 - JAH.0001.0005.5312 - Email from Kim Keevers to Julie Reed responding to Aged Care Complaints Commissioner request for additional information
Tab 124 - JAH.0001.0005.5946 - Email from Julie Reed to Kim Keevers, Rachael Musico and Diane Jones regarding Aged Care Complaints Commissioner Notice of Intention to Issue Directions
Tab 125 - JAH.0001.0005.5948 - Aged Care Complaints Commissioner Notice of Intention to Issue Directions
Tab 126 - JAH.0001.0005.6005 - Email to Julie Reed, Kim Keevers and Rachael Musico complaining of Aged Care Complaints Commissioner Notice of Intention to Issue Directions
Tab 128 - JAH.0001.0005.6370 - Email from Andrew Sudholz to Linda Nicholls, David Blight, Richard England and Larsen Stephenson regarding Mitcham occupancy and complaints
Tab 129 - JAH.0001.0005.6481 - Email from Andrew Sudholz, Chris Price, Jerome Jordan, Ashley van Winkel regarding meeting with Noleen Hausler
Tab 130 - JAH.0001.0005.7156 - Email from Julie Reed to Andrew Sudholz attaching with draft letter to Attorney-General Rau
Tab 132 - JAH.0001.0005.7388 - Email to Rachael Musico, Stuart Woodley, Diane Jones, Jerome Jordan, Andrew Sudholz and Ashley van Winkel regarding Noleen Hausler installing camera on 25 December 2016
Tab 139 - JAH.0001.0005.7461 - Email from Andrew Sudholz to Stuart Woodley and others in relation to Noleen Hausler
Tab 141 - JAH.0001.0005.7467 - Email from Julie Reed providing a summary in relation to Clarence Hausler
Tab 143 - JAH.0001.0006.2660 - Email from Ashley van Winkel regarding Aged Care Complaints Commissioner email about Noleen Hausler's complaints
Tab 144 - JAH.0001.0006.2895 - Email from Staurt Woodley to Rachael Musico in relation to contact list at MRCF
Tab 145 - JAH.0001.0006.2927 - Email from Stuart Woodley to Aged Care Complaints Commissioner attaching response
Tab 157 - JAH.0001.0006.3121 - ACSAG Safety Operating Procedure – Nursing – Repositioning residents in bed
Tab 162 - JAH.0001.0006.3162 - Photograph of required positioning of Clarence Hausler's bed prepared by Rachael Musico
Tab 164 - JAH.0001.0006.3165 - MRCF letter responding to Aged Care Complaints Commissioner requests for additional information
Tab 166 - JAH.0001.0008.0769 - Email from Rachael Musico to Noleen Hausler regarding compulsory report of assault of Clarence Hausler
Tab 167 - JAH.0001.0008.0770 - Email from Julie Reed to Department of Health attaching compulsory report of assault of Clarence Hausler
Tab 170 - JAH.0001.0008.1180 - Emails between Rachael Musico and Diane Jones regarding Noleen Hausler's application to guardianship board
Tab 171 - JAH.0001.0008.1421 - Email from Rachael Musico to Julie Reed and Diane Jones regarding call with Public Advocate about Clarence Hausler
Tab 172 - JAH.0001.0008.1545 - Emails between Julie Reed, Rachael Musico and Diane Jones regarding Noleen Hausler
Tab 173 - JAH.0001.0008.1596 - Emails between Rachael Musico to Diane Jones regarding sling lifter transfers
Tab 174 - JAH.0001.0008.5891 - Emails between Sabine Phillips and Bruce Paterson regarding death of Clarence Hausler
Tab 177 - JAH.0004.0001.0461 - Email from Julie Reed to Noleen Hausler regarding facility policy on in room surveillance
Tab 178 - JAH.0004.0001.1772 - Record of events relating to Clarence Hausler from 9 September 2015 to 18 August 2016
Tab 179 - JAH.0100.0001.00049 - Record of meeting between Rachael Musico, Diane Jones and Noleen Hausler regarding multiple issues on 21 October 2015
Tab 183 - JAH.0001.0003.5387 - Email from Rachael Musico to Julie Reed and Diane Jones re meeting with Noleen Hausler on 10 November 2015
Tab 184 - JAH.0001.0003.5819 - Email from Rachael Musico to Noleen Hausler attaching notes from 21 October 2015 and 3 November 2015
Tab 185 - JAH.0001.0003.5899 - Email from Diane Jones to Julie Reed attaching summary of meeting on 15 December 2015
Tab 187 - JAH.0001.0003.5953 - Email from Diane Jones to Julie Reed attaching summary of meeting with Noleen Hausler on 22 December 2015
Tab 188 - JAH.0001.0003.5954 - Notes from meeting between Rachael Musico, Diane Jones and Noleen Hausler
Tab 189 - JAH.0001.0003.6782 - Notes from meeting between Rachael Musico and Noleen Hausler on 12 January 2016
Tab 190 - JAH.0001.0003.6784 - Email from Julie Reed to Rachael Musico regarding not instituting a support group
Tab 191 - JAH.0001.0004.2888 - Email from Julie Reed to Steve Aivaliotis regarding Guardianship hearing in relation to Clarence Hausler
Tab 192 - JAH.0001.0004.4128 - Email from Rachael Musico to Julie Reed forwarding email from Noleen Hausler dated 26 June 2016
Tab 194 - JAH.0001.0005.6061 - Email from Rachael Musico to Julie Reed attaching emails from Noleen Hausler and minutes of meetings
Tab 195 - JAH.0004.0001.1804 - Summary of meeting between Rachael Musico, Diane Jones and Noleen Hausler on 13 December 2016
Tab 198 - JAH.0104.0001.0006 - Notes from meeting between Rachael Musico, Diane Jones and Noleen Hausler on 27 January 2016
Tab 203 - JAH.0121.0001.0001 - Japara Healthcare Limited and its Controlled Entities – Summary Statement of Profit or Loss (extracted from audited financial statements)
Tab 211 - JAH.0001.0003.5662 - Email from Rachael Musico to Diane Jones attaching progress notes of Clarence Hausler
Tab 212 - JAH.0001.0003.5913 - Email from Julie Reed to Steve Aivaliotis regarding letter attaching notes from meeting with Noleen Hausler on 15 December 2015
Tab 213 - JAH.0001.0003.6781 - Email from Rachael Musico to Julie Reed and Diane Jones attaching notes from meeting with Noleen Hausler on 12 January 2016
Tab 214 - JAH.0001.0004.4587 - Emails between Adair Donaldson Andrew Sudholz regarding meeting on 13 July 2016
Tab 216 - NOL.0001.0001.0357 - Letter from Aged Care Complaints Commissioner to Noleen Hausler providing feedback on the resolution process
Tab 218 - JAH.0017.0002.0001 - Corrective Action Request Form completed by Kim Keevers and Noleen Hausler
Tab 219 - JAH.0122.0001.0001 - Position Description – Facility Manager document signed by Rachel Musico
Tab 220 - JAH.0013.0001.0148 - Emails regarding assault of Clarence Hausler and attaching related documents
Tab 222 - JAH.0001.0003.2671 - Summary of Rachael Musico's observations of video of assault of Clarence Hausler
Tab 223 - JAH.0001.0005.5069 - Letter from Rachael Musico to Corey Lucas regarding suspension from duty
Tab 224 - JAH.0122.0001.0005 - Letter from ACSAG to Corey Lucas acknowledging receipt of resignation letter
Tab 235 - JAH.0015.0001.0008 - AACQA Assessment Contact Report on Assessment Contact 14 December 2015
Tab 240 - JAH.0001.0005.6089 - Letter from Aged Care Complaints Commissioner to Oakleigh Glen Pty Ltd attaching feedback on the resolution process of the complaint relating to Clarence Hausler
Tab 242 - JAH.0001.0005.6087 - Notes from meeting between Rachael Musico and Noleen Hausler on 21 April 2016
Tab 243 - JAH.0015.0001.0001 - Letter from AACQA to Ms Reed regarding Assessment Contact 26 - 27/07/2016
Tab 245 - JAH.0015.0001.0018 - Cover sheet of AACQA Assessment Contact Report on Assessment Contact 25 October 2016
Tab 247 - JAH.0001.0006.2778 - Email regarding surveillance video shown to Julie Reed by Noleen Hausler
Tab 248 - JAH.0001.0005.7532 - Letter from Aged Care Complaints Commissioner to Julie Reed attaching feedback on the resolution process of the complaint relating to Clarence Hausler
Tab 249 - JAH.0001.0006.4290 - Letter from Aged Care Complaints Commissioner to Jerome Jordan attaching feedback on the resolution process of the complaint relating to Clarence Hausler
Tab 251 - JAH.0101.0003.00115 - Letter from Aged Care Complaints Commissioner to MRCF regarding complaint in relation to Clarence Hausler
Tab 253 - SUB.0001.0036.1145 - Email from Arnold Bloch Leibler to Royal Commission enclosing provider response
Tab 260 - JAH.0017.0001.0001 - Japara Internal Procedure for completion of Corrective Action Requests
Tab 267 - JAH.0001.0006.2645 - Email from Wendy Waddell to Rachael Musico regarding complaint number S17/006439
Tab 268 - JAH.0001.0006.2716 - Email from Wendy Waddell to Andrew Sudholz regarding complaint number S17/006439
Tab 269 - JAH.0001.0006.3098 - Email from Stuart Woodley to Wendy Waddell, Diane Jones and Rachael Musico, regarding complaint number S17/006439
Tab 270 - JAH.0001.0006.3111 - Email from Diane Jones to Stuart Woodley regarding complaint number S17/006439
Tab 271 - JAH.0001.0006.3214 - Email from Wendy Waddell to Stuart Woodley regarding complaint number S17/006439
Tab 272 - JAH.0001.0006.3228 - Email from Stuart Woodley to Aged Care Complaints Commissioner regarding complaint number S17/006439
Tab 273 - JAH.0001.0006.3423 - Email from Stuart Woodley to Aged Care Complaints Commissioner regarding complaint number S17/006439
