EXHIBIT 20-1 - Sydney Hearing 4 General Tender bundle | Royal Commission into Aged Care Quality and Safety

Hearing day

Document date

31 August 2020

Tab 01 - RCD.9999.0459.0001 - Draft Propositions provided to witnesses

Tab 02 - RCD.9999.0361.0014 - Aged Care Quality and Safety Commission Sector Performance Data - January to March 2020

Tab 03 - RCD.9999.0361.0290 - Home Care Packages Program, Data Report 3rd Quarter 2019-20, 1 January - 31 March 2020

Tab 04 - RCD.9999.0444.0001 - Stewart Brown, Home Care Provider Survey Analysis of Data Collected

Tab 05 - RCD.9999.0361.0001_E - Modeling the Association Between Home Care Service Use and Entry Into Residential Aged Care: A Cohort Study Using Routinely Collected Data, Jorgensen M, Siette J, Georgiou A, et al

Tab 06 - RCD.9999.0361.0009_E - The effect of home care package allocation reforms on service uptake, use and cessation at a large Australian aged care provider, Jorgensen M et al

Tab 07 - CTH.1000.0004.9017 - Aged Care Financing Authority, Eighth report on the Funding and Financing of the Aged Care Industry

Tab 08 - AWF.800.01731.0001 - Consumer Research Policy Centre, Choosing care: the difficulties in navigating the Home Care Package market

Tab 09 - AWF.600.02123.0002 - Empowering older people in accessing aged care services in a consumer market. Blackberry I, Wilding C, Chisholm M et al,, John Richards Centre for Rural Ageing Research, La Trobe University

Tab 10 - RCD.9999.0361.0321 - Department of Health, Home Care Packages Program, Operational Manual for Home Care Package consumers, Version 1

Tab 11 - AWF.665.00024.0002 - Australian Government submission - Program Design

Tab 12 - RCD.9999.0423.0001 - Statement of Danielle Dougherty, Director of Health and Clinical Services, Mallee District Aboriginal Services

Tab 13 - RCD.9999.0445.0001 - Guidance for Applicants seeking approval to provide aged care

Tab 14 - AWF.600.02175.0001 - Aged Care Options in Australia under COVID Aug 2020, Michael Fine

Tab 15 - RCD.9999.0451.0001 - Australian Association of Gerontology Wellness and Reablement Position Paper

Tab 16 - RCD.9999.0452.0001 - Professor Andrew Stewart response to draft Home Care propositions, dated 14 August 2020

Tab 17 - RCD.9999.0453.0001 - Mable submission dated September 2019, revised July 2020

Tab 18 - RCD.9999.0453.0052 - Mable submission - Consultation Paper 1: Program Redesign, dated January 2020, revised July 2020

Tab 19 - RCD.9999.0453.0074 - Mable submission - Workforce, dated December 2020, revised July 2020

Tab 20 - AWF.600.02123.0003 - Consumer Policy Research Centre, The experiences of older consumers: towards markets that work for people

Tab 21 - ANM.0002.0001.0001 - Submission of the Australian Nursing and Midwifery Federation - Home Care, dated March 2019

Tab 22 - AWF.600.01806.0002 - Submission of the Community and Public Sector Union, dated June 2020

Tab 23 - RCD.9999.0361.0062 - Report of the Inquiry into the Victorian On-Demand Workforce

Tab 24 - RCD.9999.0454.0001 - Approaches to the regulation and financing of home care services in four European countries: An evidence review, RA Kiersey and A Coleman, Health Research Board, Ireland.

Tab 25 - AWF.001.02605 - Submission of Brian Corley, Community Options, dated 13 June 2019

Tab 26 - AWF.001.02605.01 - Attachment to submission of Brian Corley, Community Options - case study examples

Tab 27 - RCD.9999.0456.0001 - Aged Care Reform and the Commonwealth Home Support Programme - Meals on Wheels Data

Tab 28 - AWF.500.00379.0002 - Submission of Dr Carmel Laragy, dated 20 July 2020

Tab 29 - AWF.500.00379.0001 - Consumer expectations of self-managing aged home care packages in Australia, C Laragy and SD Vasiliadis, 2020, Health and Social Care in the Community, pp 1-12.

Tab 30 - RCD.9999.0457.0001 - Literature Review for Self-management in Home Care Project

Tab 31 - AWF.001.03842 - Submission of Ahilan St George, Vitality Club, dated 8 August 2019

Tab 32 - RCD.9999.0428.0001 - Submission of Eileen Kramer, dated 6 August 2020

Tab 33 - AWF.660.00147.0001 - Submission of UnitingCare on Program Redesign, dated January 2020

Tab 34 - AWF.660.00147.0002 - Attachment to UnitingCare submission - Ageing to our full potential - preparing for an older Australia

Tab 35 - RCD.9999.0458.0001 - Government of South Australia Safeguarding Task Force Report

Tab 36 - RCD.9999.0350.0001 - Statement of Professor Andrew Stewart, dated 26 June 2020

Tab 37 - RCD.9999.0460.0001 - Statement of Paula McDonald, dated 22 May 2020

Tab 38 - RCD.9999.0460.0008 - Precarity and Job Instability under the NDIS, Centre of Future Work

Tab 39 - RCD.9999.0460.0050 - A Portable Training Entitlement System for the Disability Support Services Sector, Centre of Future Work

Tab 40 - RCD.9999.0461.0001 - Dr Carmel Laragy response to draft Home Care propositions, dated 18 August 2020

Tab 41 - CTH.4000.0001.2641 - Aged Care Quality and Safety Commission response to NTG-0768

Tab 42 - CTH.1000.0005.8506 - Department of Health response to NTG-0767

Tab 43 - RCD.9999.0464.0001 - Addition to Department of Health response to NTG-0767

Tab 44 - RCD.9999.0462.0001 - Professor Lee-Fay Low response to draft Home Care propositions, dated 18 August 2020

Tab 45 - AWF.665.00015.0001 - UnitingCare Australia response to Counsel Assisting's propositions on program redesign

Tab 46 - COT.1111.1111.0023 - COTA Self Management in Home Care - Final Project Evaluation Report

Tab 47 - RCD.9999.0469.0001 - Peter Scutt, Mable response to draft Home Care propositions, dated 20 August 2020

Tab 48 - RCD.9999.0468.0001 - Dr Fiona Macdonald response to draft Home Care propositions, dated 20 August 2020

Tab 49 - AWF.950.00365_0006_E - Submission of Rosemary Milkins PSM, dated 18 May 2019

Tab 50 - AWF.001.03588.01 - Submission of Meals on Wheels Australia, dated July 2019

Tab 51 - AWF.660.00126.0001 - Submission of Meals on Wheels Australia in response to Consultation Paper 1, dated 24 January 2020

Tab 52 - RCD.9999.0472.0001 - Australian Unity response to draft Home Care propositions, dated 21 August 2020

Tab 53 - RCD.9999.0473.0001 - Aged Care Quality and Safety Commission Sector Performance Data - July to December 2018

Tab 54 - RCD.9999.0473.0041 - Aged Care Quality and Safety Commission Sector Performance Data - January to March 2019

Tab 55 - RCD.9999.0473.0051 - Aged Care Quality and Safety Commission Sector Performance Data - April to June 2019

Tab 56 - RCD.9999.0473.0027 - Aged Care Quality and Safety Commission Sector Performance Data - July to September 2019

Tab 57 - RCD.9999.0473.0011 - Aged Care Quality and Safety Commission Sector Performance Data - October to December 2019

Tab 58 - RCD.9999.0474.0001 - Department of Health - Exiting people from your home care service

Tab 59 - RCD.9999.0474.0004 - Counsel Assisting outline of new service arrangements

Tab 60 - RCD.9999.0475.0001 - The Registry of Senior Australians - International and National Quality and Safety Indicators for Aged Care Report

Tab 61 - RCD.9999.0475.0204 - The Registry of Senior Australians - Appendices to International and National Quality and Safety Indicators for Aged Care

Tab 62 - RCD.9999.0475.0311 - The Registry of Senior Australians - Summary of Recommendations for Home Care Quality Indicators

Tab 64 - CTH.1000.0004.7448 - Aged Care Approved Provider Process Stage 2 - Options for Future Settings

Tab 65 - CTH.1000.0006.1764 - Position Paper - Home Care Compliance Action Plan

Tab 66 - CTH.1000.0004.0501 - Position Paper Attachment - Home Care Compliance Action Plan

Tab 67 - CTH.1000.0006.1770 - Position Paper Attachment - Home Care Compliance Action Plan timeline

Tab 68 - RCD.9999.0375.0001 - Statement of Martin Warner, dated 15 July 2020

Tab 69 - RCD.9999.0347.0001 - Statement of David Panter, dated 30 June 2020

Tab 70 - RCD.9999.0480.0001 - Sharyn Broer, Meals on Wheels response to draft Home Care propositions, dated 21 August 2020

Tab 71 - RCD.9999.0464.0003 - UnitingCare Australia response to draft Home Care propositions, dated 25 August 2020

Tab 72 - RCD.9999.0397.0001 - Statement of Brian Corley, dated 31 July 2020

Tab 73 - WIT.0786.0001.0001 - Statement of Commissioner Robert Fitzgerald and Kathryn McKenzie, NSW Ageing and Disability Commission, dated 3 August 2020

Tab 75 - CTH.1000.0006.1862 - MS19-001556 Signed Ministerial Submission

Tab 76 - CTH.1000.0006.2275 - MS19-001556 Attachment D Home Care Regulatory Process

Tab 77 - CTH.4000.0001.2542 - Aged Care Quality and Safety Commission Regulatory Strategy v2.1

Tab 79 - CTH.4000.0001.1708 - Aged Care Quality and Safety Commission response to NTG-0737

Tab 80 - CTH.4000.0001.2659 - Aged Care Quality and Safety Commission response to NTG-0799

Tab 81 - ANM.0023.0001.0001 - Australian Nursing & Midwifery Federation response to draft Home Care propositions, dated 21 August 2020

Tab 82 - RCD.9999.0359.0001 - Statement of Paul Versteege, dated 30 June 2020

Tab 83 - ANM.0024.0001.0001 - Further submission of the Australian Nursing & Midwifery Federation in relation to Home Care

Tab 84 - RCD.9999.0489.0001 - Mable supplementary submission, dated 28 August 2020

Tab 85 - RCD.0010.0001.0115 - Aged Care Quality and Safety Advisory Council Options paper, December 2019

Tab 86 - RCD.9999.0491.0001 - OECD comparison data

Tab 87 - RCD.9999.0492.0003 - COTA response to draft Home Care propositions, dated 28 August 2020

Tab 89 - RCD.9999.0493.0001 - Statement of Eileen Kramer, dated 28 August 2020

Tab 90 - RCD.9999.0493.0002 - Statement of Dr Maggie Haertsch, dated 28 August 2020

Tab 91 - RCD.9999.0483.0001 - Video interview of Eileen Kramer and Dr Maggie Haertsch [207MB]

Tab 92 - RCD.9999.0483.0002 - Transcript of video interview of Eileen Kramer and Dr Maggie Haertsch

Tab 93 - RCD.9999.0496.0001 - Submission of Ahilan St George, dated 31 August 2020

Tab 94 - CTH.1000.0004.0153 - PwC - Presentation to the Department of Health 'Development of residential aged care quality auditors'

Tab 95 - RCD.9999.0499.0001 - Royal Commission into Aged Care Quality and Safety - CHSP Allied Health Use Data from NTG-0344

Tab 96 - RCD.9999.0495.0043 - Submission of Professor Gabrielle Meagher, dated August 2020

Tab 97 - CTH.1000.0006.3164 - Commonwealth Home Support Programme, Program Manual 2020-2022

Tab 98 - CTH.1000.0006.3290 - Home Care Packages Program, Operational Manual, A guide for home care providers, Version 1 - March 2020

Tab 99 - CTH.3000.1001.0897 - Factsheet 25 - How do I manage home care package complaints

EXHIBIT 20-1 - Sydney Hearing 4 General Tender bundle

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