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Coronavirus (COVID-19) and the Aged Care Royal Commission

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The World Health Organization has announced that the Coronavirus, or COVID-19, is a pandemic.

The Royal Commission into Aged Care Quality and Safety took the step of suspending all hearings and workshops on 20 March 2020 due to the risk to public and staff health. After careful monitoring of advice from Australian Government in June, the Royal Commission has decided to resume hearings but they will be closed to the public. Members of the public are encouraged to follow hearings using the live webcast available on this website.

Media release 23 June 2020 - Aged Care Royal Commission hearings to resume in July

Aged Care and COVID-19: a special report

The Aged Care Royal Commissioners, the Honourable Tony Pagone QC and Lynelle Briggs AO, have handed a special report on the COVID-19 pandemic in aged care to the Governor-General, His Excellency, General the Honourable David Hurley AC DSC (Retd).

The report is the result of a hearing of the Royal Commission into Aged Care Quality and Safety into the impact of COVID-19 on aged care, which was held in Sydney from 10 to 13 August 2020. The report is publicly available to read.

Why were COVID-19 changes put in place?

The Royal Commissioners want to ensure robust measures are in place to protect the public, particularly frail older people, who may be at risk of contracting the virus at public events like hearings.

The Commissioners also emphasise that the health and wellbeing of staff and those engaging with the Royal Commission is critically important. The Royal Commission’s future work program will continue to be informed by public health advice.

Call for submissions on impact of COVID-19 on aged care services

The Royal Commission into Aged Care Quality and Safety is calling for submissions from the general public and organisations relating to the impact of the coronavirus (COVID-19) on the aged care sector. Read the media release and visit our submissions page for more information.


If you would like advice about the Coronavirus, or have questions regarding aged care services during this time, please visit the below sites or call the Older Persons COVID-19 Support Line on 1800 171 866 Monday to Friday, except public holidays, from 8.30am to 6pm:

Last updated 11 November 2020