Guidance on making a submission

The Royal Commission into Aged Care Quality and Safety wants to hear from you about any issue relevant to its Terms of Reference.

If you would like to provide a written submission, you may find one or more of the following questions a helpful starting point:

  • What is the quality of the aged care services delivered by the provider to you or someone you know? Do you consider the care services provided were substandard? If so, why? Please provide as much detail as you can about any specific incidents or events which occurred.
  • What are the challenges and how can the provider, or Australia generally, better deliver aged care services to people with disabilities and/or persons living with dementia and what are your primary concerns?
  • What are the challenges and how can the provider, or Australia generally, better deliver aged care services to those who wish to remain living at home and/or living in remote, rural and regional Australia and what are your primary concerns?
  • What are the challenges and how can the provider, or Australia generally, better ensure aged care services are person-centred and what are your primary concerns?
  • What are the challenges and how can the provider, or Australia generally, improve the quality and safety of end of life care and what are your primary concerns?
  • What are the challenges and how can the provider, or Australia generally, provide high quality, safe and affordable aged care services and what are your primary concerns?
  • What do you think are examples of good practice and innovative models in delivering aged care services and why do you think these practices or models have been effective?
  • What changes would you like the Royal Commission to recommend?
  • You do not need to address any of these questions. You should not feel limited to them. They are only provided as guidance to the extent you find them helpful.

Important: please ensure you complete the submission form in one sitting and press 'submit' or it will not be saved. Before you begin filling in the form, it may be useful, and save time, to prepare your submission in a Word document beforehand and then copy and paste it into the form.